E-commerce involves E-procurement (B2B) and E-tailing (B2C). Both Apple and Samsung use e-commerce to sell their products to consumers via their online shops. This activity will focus on B2C (Business to Consumer).
TASK Using the links below explore Samsung and Apples Online Websites to answer the questions to the right. You can display your answers using the table scaffold shown underneath the questions in your workbooks, or by using any Microsoft application e.g. word or excel. |
Questions
1. Do they offer free shipping? if so are their conditions? (Hint: standard vs. express) 2. Can you track your order? 3. What is the expected delivery time frame? 4. Do they offer store pick ups? 5. What is their refund policy for online orders? 6. How easy was it to find this information i.e it was displayed on their home page, it was displayed under a relevant shopping link etc. |
activity_3_-_business_report_writing.docx | |
File Size: | 89 kb |
File Type: | docx |